Limited-Time Launch Offer: 50% off when you enrol before 31 December 2025.

Pay only £297. From 1st January 2026, the cost is £595. Use code: bba50

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Expert Guidance

Learn directly from leading industry professionals and elevate your skills to a truly competitive level, with insights that reflect real expectations in private homes and luxury service environments.

Develop Professional Technique

Build confidence and precision through clear theory and practical demonstrations across all key areas of professional housekeeping.

Certification

Earn your Housekeeping Foundation Certificate, a valuable stand alone credential or the first of four steps toward our Expert Professional Housekeeper Certification.

About the Course

Are you ready to build a strong foundation in professional housekeeping — whether you’re new to the industry or strengthening existing skills? The Housekeeper Foundation Course introduces the core principles every professional housekeeper must master. Across four structured modules, you’ll learn the essential standards, systems, and techniques that support safe, consistent, and refined housekeeping in private homes. Guided by experts from The British Butler Academy, this course reflects the expectations of private households and luxury environments. Whether you’re starting out or refreshing your foundation, this training will give you the clarity and confidence needed to work to a professional standard.

Meet Your Instructor

Hello, I’m Sara Vestin Rahmani, founder of The British Butler Academy and director of Bespoke Bureau. With over two decades of experience in luxury service recruitment and training, I’ve dedicated my career to raising standards in the private service industry. Through our courses, you’ll learn the same professional methods and principles taught to our students worldwide — designed to help you develop confidence, skill, and excellence in every aspect of housekeeping. I’m delighted to guide you on your journey toward becoming a true professional in your field.

Explore More Training

To explore our full range of bespoke, in-person Housekeeper training courses, visit our main website: https://bespokebureau.com/butler-academy/butler-school/housekeeper-training/

Curriculum

4 Chapters · 84 Lessons

  1. 1

    Module 1 - Introduction - The Private Home Housekeeper

    1. Welcome Free preview
    2. (Included in full purchase)

      Orientation Video: The First Four Modules

    3. (Included in full purchase)

      Intro - Module 1

    4. (Included in full purchase)

      Understanding the Role of the Housekeeper and Role Structures

    5. (Included in full purchase)

      Reflection - Understanding Housekeeping Roles

    6. The Evolution of the Housekeeper Free preview
    7. (Included in full purchase)

      Reflection - The Evolution of the Housekeeper

    8. (Included in full purchase)

      The Housekeeper as Protector of Health & Wellbeing

    9. (Included in full purchase)

      Reflection - The Housekeeper as Protector of Health & Wellbeing

    10. (Included in full purchase)

      The Classical British Home

    11. (Included in full purchase)

      Mini quiz

    12. (Included in full purchase)

      Working for International Employers

    13. (Included in full purchase)

      Reflection - International employers

    14. (Included in full purchase)

      Mini quiz

    15. (Included in full purchase)

      The Employer Relationship

    16. (Included in full purchase)

      Mini quiz

    17. (Included in full purchase)

      Standards

    18. (Included in full purchase)

      Mini quiz

    19. (Included in full purchase)

      Formalities in Private Household Employment

    20. (Included in full purchase)

      Mini quiz

    21. (Included in full purchase)

      Professional Mindset

    22. (Included in full purchase)

      Reflection - Professional Mindset

    23. (Included in full purchase)

      Final quiz - Module 1

  2. 2

    Module 2 - The Professional housekeeper

    1. (Included in full purchase)

      Intro - Module 2

    2. (Included in full purchase)

      Professional Communication

    3. (Included in full purchase)

      Reflection - Professional Communication

    4. (Included in full purchase)

      Personal Hygiene and Presentation

    5. (Included in full purchase)

      Mini quiz

    6. (Included in full purchase)

      Professional Appearance and Dress Code

    7. (Included in full purchase)

      Reflection - Professional Appearance and Dress Code

    8. (Included in full purchase)

      Using the Correct Language

    9. (Included in full purchase)

      Mini quiz

    10. (Included in full purchase)

      Forms of Address

    11. (Included in full purchase)

      Reflection - Forms of Address

    12. (Included in full purchase)

      Emotional Intelligence and Discretion - Part 1 - Mini quiz to start you thinking

    13. (Included in full purchase)

      Emotional Intelligence and Discretion - Part 2

    14. (Included in full purchase)

      Digital Etiquette & Data Protection

    15. (Included in full purchase)

      Reflection - Digital Etiquette & Data Protection

    16. (Included in full purchase)

      Sustainability & Responsibility

    17. (Included in full purchase)

      Assignment - Sustainability & Responsibility

    18. (Included in full purchase)

      Reflection - Sustainability & Responsibility assignment

    19. (Included in full purchase)

      Final quiz - Module 2

  3. 3

    Module 3 - The Safe and Healthy Housekeeper

    1. (Included in full purchase)

      Intro - Module 3

    2. (Included in full purchase)

      Safety, Health & Professional Responsibility

    3. (Included in full purchase)

      Reflection - Safety, Health & Professional Responsibility

    4. (Included in full purchase)

      Household Security & Emergencies

    5. (Included in full purchase)

      Mini quiz

    6. Accidents, Breakages & Insurance Free preview
    7. (Included in full purchase)

      Mini quiz

    8. (Included in full purchase)

      Health & Safety in the Workplace

    9. (Included in full purchase)

      Reflection - Health & Safety in the Workplace

    10. (Included in full purchase)

      Mini quiz

    11. (Included in full purchase)

      First Aid Awareness

    12. (Included in full purchase)

      Reflection - First Aid Awareness

    13. (Included in full purchase)

      Posture, Movement & Physical Safety

    14. (Included in full purchase)

      Mini quiz

    15. (Included in full purchase)

      Self-Care, Nutrition & Stress Management

    16. (Included in full purchase)

      Reflection - Self-Care, Nutrition & Stress Management

    17. (Included in full purchase)

      Final quiz - Module 3

  4. 4

    Module 4 - Systematic Housekeeping

    1. (Included in full purchase)

      Intro Module - 4

    2. (Included in full purchase)

      Understanding Zones in the Home

    3. (Included in full purchase)

      Reflection - Understanding Zones in the Home

    4. (Included in full purchase)

      Colour Coding & Cross-Contamination

    5. (Included in full purchase)

      Mini quiz

    6. (Included in full purchase)

      Microfiber Cloths

    7. (Included in full purchase)

      Mini quiz

    8. (Included in full purchase)

      Cleaning Order & Sequences

    9. (Included in full purchase)

      Mini quiz

    10. (Included in full purchase)

      Checklists

    11. Mini quiz Free preview
    12. (Included in full purchase)

      Core Techniques: Dusting

    13. (Included in full purchase)

      Assignment - Practical Dusting Exercise

    14. (Included in full purchase)

      Reflection - Dusting

    15. (Included in full purchase)

      Core Techniques: Vacuuming

    16. (Included in full purchase)

      Assignment - Practical Vacuuming Exercise

    17. (Included in full purchase)

      Reflection - Vacuuming

    18. (Included in full purchase)

      Core Techniques: Mopping

    19. (Included in full purchase)

      Assignment - Practical Mopping Exercise

    20. (Included in full purchase)

      Reflection - Mopping

    21. (Included in full purchase)

      Tutorial 4:1 - Daily Bedroom Routine

    22. (Included in full purchase)

      Tutorial 4:2 The Importance of Cleaning in Good Light – Visual Tutorial

    23. (Included in full purchase)

      Final quiz - Module 4

    24. (Included in full purchase)

      Completion Message

    25. (Included in full purchase)

      End-of-Course Survey: Housekeeper Foundation Course

What People Are Saying

Discover how our course has transformed the lives and careers of our students.

”
This course transformed the way I work. The structure, clarity, and professional techniques have given me confidence I never had before. I now understand what private households expect, and I feel truly prepared for higher-level roles. Thanks for letting me be one of your students.
Maria L, London

Housekeeper

This training exceeded my expectations. Even with experience, I learned better systems, better habits, and a more professional way of working. It has already helped me deliver a higher level of service.
Sophie R, Dubai

Senior Housekeeper

I worked many years in private homes, but this course still help me improve a lot. The lessons are simple to understand, and the techniques make my work more easy. I feel more confident now, and my employers already notice the difference.
Marites L, (Philippines → UAE → London)

Housekeeper

”
I am new to housekeeping and this course really helped me understand how to start. The videos are easy to follow, and the explanations make everything clear. Now I feel ready and more confident to work in a private home.
Ana W, London

Beginner Student

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